Política de Frete

1. Delivery Time

GUISHOES products are imported and have an average delivery time of 25 to 30 calendar days after payment confirmation.

  • Delivery time may vary according to the region;
  • Orders go through customs clearance;
  • Delivery carried out by Correios or carrier.
⏱️
Estimated Delivery

The total time may vary depending on logistics and customs processes.

2. Shipping Methods

We work with secure shipping methods to ensure greater reliability in delivery.

  • Standard shipping with tracking;
  • Express shipping in selected regions;
  • Constant updates on order status.
📦
Full Tracking

You can track the order through the tracking code sent by email.

3. Possible Delays

Some external factors may impact the estimated delivery time.

  • Customs processes;
  • Strikes and holidays;
  • External logistical problems.
🚚
Guaranteed Support

Our team monitors the entire process to assist with any delays.

4. Fees and Taxes

Imported products may be subject to customs taxation.

  • Fees may be applied by customs;
  • GUISHOES assumes tax costs where applicable;
  • The customer will not have unexpected extra charges.
💳
More Tranquility

Our goal is to guarantee a transparent and secure shopping experience.

5. Address and Delivery

Make sure to correctly fill in your delivery details at the time of purchase.

  • Incorrect addresses can cause delays;
  • Absence of the recipient may result in return;
  • New shipping payment may be required for re-shipment.
⚠️
Attention to Data

Review your information before finalizing the order to avoid delivery problems.

6. Service and Support

Our team is available to assist throughout the entire delivery process.

  • Service via email;
  • Support during business hours;
  • Complete order tracking.
📞
Contact Us

Get in touch whenever you need help with your order.

✉️
Need help?
Our team is available to answer questions related to shipping and delivery of orders.
Email
contato@guishoes.com.br
Service
Monday to Friday
from 9 am to 6 pm